We Do Not Collect Limited Information with Our Application
When you download and use our mobile application for children, we do not require you to provide any information and we do not collect any information about you or your device, except email addresses of users who wish to receive our newsletter, with those email addresses used solely to send the newsletter.
We do not store, share or disclose any of this information, other than email addresses which are used only to send you our newsletter as described below. Any other information is used solely to provide the features within the application.
We Comply with the Children’s Online Privacy Protection Act
Our website and mobile application comply with the Children’s Online Privacy Protection Act (“COPPA”). We do not knowingly collect personal information from children under the age of 13 in violation of COPPA, and if in the event that a user identifies himself or herself as a child under the age of 13 through a support request, we will not collect, store or use, and will delete in a secure manner, any personal information of such user.
To Receive Our Newsletter, We Need Your Email Address
We provide a free, optional newsletter that users can elect to receive by submitting a request on our website at www.savingpandas.com. Our collection of email addresses is only for the purpose of sending newsletters to parents and users over the age of 13, to the extent such email address collection is governed by COPPA, such collection is made under Section 312.4(c)(3) of the COPPA rules effective July 1, 2013, which require that we notify you that:
(i) we are collecting the email address for the sole purpose of sending the newsletters;
(ii) we use the email address solely for that purpose and the email address is not combined with any other information; and
(iii) you may opt out of receiving the newsletter at any time by unsubscribing.
Our newsletter is provided through our third party service providers, so we share your email address with them for the sole purpose of fulfilling newsletter subscriptions.
When You Request Support, You May Send Us Email
We allow users to contact us if they have support questions about use of our mobile application or website. If you submit a support request, we may receive your email address and other information you provide related to your support request (“Support Information”). We use Support
Information only for the support of the internal operations of our website and mobile application as provided under Section 312.2 of the COPPA rules effective July 1, 2013.
Information Sharing and Disclosure
We use your email address only for the purpose of sending the newsletter to you. We use Support Information only for the support of the internal operations of our website and application as provided under Section 312.2 of the COPPA rules effective July 1, 2013. We do not rent, sell or share your email address unless we have your express consent and in the following circumstances:
(i) We share your email address with our newsletter provider to deliver our newsletter to you.
(ii) We may share your Support Information with our support providers, but only for the purpose of providing support to you.
(iii) We may share your email address and/or Support Information: (a) to protect the security or integrity of our website and mobile application, (b) to take precautions against liability; (c) to respond to judicial process, or (d) to the extent permitted under other provisions of law, to provide information to law enforcement agencies or for an investigation on a matter related to public safety; and where such information is not used for any other purpose, all in compliance with Section 312.5(c)(6) of the COPPA rules effective July 1, 2013.
A Note about Push Notifications
For our iOS application, we do not send Push Notifications of any kind.
Links to Third Party Sites
We may provide links and/or connections to third-party web sites or services from our website (we do not allow links within our mobile application). We are not responsible for the privacy practices or content of these third-party sites.
Last Update: January 21, 2014